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![]() ![]() In this call, they’ll set up your extensions and talk you through set up. ![]() You’ll be expected to run through a few settings such as configuration and preferences. Contact your VoIP service provider in order to connect the phone to the service.You don’t need to spend a lot of money, even the most basic hardware works perfectly. Purchase a headset with a microphone or an internal microphone and speakers.Firstly, you need to choose your softphone provider and download the software.It also means that you could have a softphone built into your web site which can make a call when a button is pressed. This means any of these browsers is able to perform like a soft phone without any plugins being installed on the user’s PC. The latest versions of common browsers like Chrome, Firefox, Opera include SIP VoIP capabilities built in. (Note it shows the usual layout of a phone, complete with dialling pad, volume and ‘call’ mechanism). You can use them on Windows, OS X and Linux platforms too. You’ll see all the usual features similar to a normal handset making it an obvious option to use when looking to set up a VoIP service contract to manage your telecoms. For example, there’s call forwarding, conferencing and transferring, as well as voicemail and text and instant messaging. Softphones offer a range of features, over and above what a ‘standard’ or ‘traditional’ phone would. What are the main features a softphone offers? (If you’re unsure, your VoIP service provider will be able to advise you). There are many versions of softphone available, and selecting the right one for your business will be determined by your agent requirements, budget and campaigns. If you’re considering switching to a VoIP solution for your business, you may have been advised to download a softphone for you and your team.Ī softphone is software you use to make calls through the internet using a desktop/laptop removing the need to purchase physical handsets (or hardware). ![]()
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